STORE POLICY

At NWS Taxi Spares Ltd, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!

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Terms & Conditions

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Please carefully read our terms and conditions before using our website. Using our website indicates that you accept our terms and conditions and agree by them. 

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Shipping

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Free delivery for UK Mainland with same day dispatch if ordered before 1pm.

Next working day dispatch if ordered after 1pm.

Overseas customers please email for delivery fees.

Our working days are Monday - Friday 8am - 4pm.

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Please be aware items will be sent on the same working day from our premises if ordered before 1pm and orders placed after 1pm will be sent the following working day, they will then be in the hands of our courier company. Please be aware there may be delays which will be out of our control however most of the time our deliveries are fast and on time.

Please allow enough time for deliveries before having the parts arranged to be fitted.

Returns & Warranty

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6 months warranty on all items and a warranty form will need to completed.

Warranty only covers our parts supplied. Does not include labour charges, any additional parts, or vehicle hire.

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Items you wish to return must be returned within 14 days and the goods need to be in their original packaging and in an unused sellable condition, and returned at your own cost and risk. We will then refund your items once they have been inspected by our team however we do not reimburse the postage to return.

Refunds will be processed once we have received the goods which can take up to 3-5 working days.

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Any other queries feel free to get in touch! 

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